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Hospitality · F&B Group · Jeddah

Restaurant Group Brand Refresh

One group, four venues, finally recognisable as a family

Four venues under one ownership looked like four unrelated businesses. A shared identity system and a governed content operation lifted cross-venue visits and made opening the fifth a matter of applying a template.

Results at a glance

Cross-venue repeat visits up 29%

Content production time down 45%

Instagram saves per post up 3.6x

Fifth venue launched in 3 weeks, not 3 months

Reservation share from social up 18%

The challenge

Each venue had been branded by whoever was available at the time. Menus, signage and social accounts shared no typography, tone or photographic direction, so a guest loyal to one venue had no idea they were welcome at the others. Every new opening meant designing from scratch.

Our approach
  • Defined a parent-brand architecture: shared spine, distinct venue personalities.
  • Built one typographic and photographic system flexible enough for fine dining and casual.
  • Produced menu, signage and social templates the in-house team could apply unaided.
  • Established content pillars per venue inside a single group calendar.
  • Wrote a short governance document covering what may and may not vary by venue.
The outcome

Guests began moving between venues because the relationship was finally legible. The group's marketing coordinator now produces a month of content in the time a fortnight used to take, and the fifth opening reused the system rather than reinventing it.

What we delivered
  • Parent-brand architecture and venue positioning
  • Shared identity system with per-venue variants
  • Menu, signage and social template library
  • Group content calendar with per-venue pillars
  • Brand governance document
Timeline

10 weeks

Branding

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